# Cargas útiles personalizadas

## Soporte de carga útil personalizado <a href="#custom-payload-support" id="custom-payload-support"></a>

Dialogflow no tiene plantillas para enviar cargas útiles personalizadas a todos los canales admitidos por la plataforma 1980tic.us. Utilice la tabla siguiente como referencia para saber qué plantilla utilizar.

| Tipo de canal          | Apoyado por 1980TIC | Documentos de plantilla                                                                                                                                     |
| ---------------------- | ------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Facebook Messenger     | ✅                   | [enlace](https://developers.facebook.com/docs/messenger-platform/send-messages#sending_text)                                                                |
| Skype                  | ✅                   | [enlace](https://docs.microsoft.com/en-us/azure/bot-service/rest-api/bot-framework-rest-connector-api-reference?view=azure-bot-service-3.0#activity-object) |
| LINE                   | ✅                   | [enlace](https://developers.line.biz/en/reference/messaging-api/#message-objects)                                                                           |
| Telegram               | ✅                   | [enlace](https://core.telegram.org/bots/api#available-types)                                                                                                |
| Viber                  | ✅                   | [enlace](https://developers.viber.com/docs/api/rest-bot-api/#send-message)                                                                                  |
| Twitter                | -                   | -                                                                                                                                                           |
| WeChat                 | ✅ \*                | -                                                                                                                                                           |
| WeChat Work            | ✅ \*                | -                                                                                                                                                           |
| WhatsApp (API de chat) | ✅ \*                | -                                                                                                                                                           |
| Facebook Workplace     | ✅ \*                | -                                                                                                                                                           |
| Twilio (SMS)           | -                   | -                                                                                                                                                           |
| Twilio WhatsApp        | -                   | -                                                                                                                                                           |
| Chat web               | -                   | -                                                                                                                                                           |
| Chat web (alojado)     | -                   | -                                                                                                                                                           |

\* El canal recibirá el mensaje destinado a Facebook, utilice los documentos de plantilla de Facebook para este canal.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.1980tic.us/integraciones/dialogflow/gestion-de-intenciones/cargas-utiles-personalizadas.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.